Tell me where your guest journey breaks down — the gate that backs up, the lot that under-earns, the egress that takes too long. I will name the one thing costing you most, and what it would take to fix it.
Book a reviewFive minutes. Your venue, your event profile, and the specific thing that is not working. No slides, no discovery deck.
Ten minutes. Throughput at the constraint point, arrival curve, staffing model, current rate structure. Usually four or five questions is enough to locate it.
Five minutes. What I think the binding constraint is, what I would look at first, and whether this is something you can fix internally. Often it is — and I will tell you so.
One page within two business days, yours to keep and circulate whether or not we work together.
This is the conversation that comes before the Curb-to-Seat Audit — not a shorter version of it.
The audit measures. It needs transaction-level parking records, scan timestamps and event-day counts, and it is priced per stage. This call is where we work out whether you have that data, and whether you need the audit at all.
Often the answer is no. I will tell you so.
Frameworks discussed on these calls are general operating practice. Confidential and site-specific detail from prior engagements is never disclosed.
Pick a time that works. You will be asked for your venue, your role, rough peak attendance, and what is not working — four questions, about a minute. That is all I need to make the twenty minutes useful rather than introductory.
Choose a timeNo newsletter, no follow-up sequence. A written summary follows within two business days, yours to keep either way.