Twenty minutes on
your venue

Tell me where your guest journey breaks down — the gate that backs up, the lot that under-earns, the egress that takes too long. I will name the one thing costing you most, and what it would take to fix it.

Book a review
Length 20 minutes Cost None Format Call or video Follow-up Written summary

What happens on the call

  1. 01

    You describe the problem

    Five minutes. Your venue, your event profile, and the specific thing that is not working. No slides, no discovery deck.

  2. 02

    I ask the diagnostic questions

    Ten minutes. Throughput at the constraint point, arrival curve, staffing model, current rate structure. Usually four or five questions is enough to locate it.

  3. 03

    You get a straight answer

    Five minutes. What I think the binding constraint is, what I would look at first, and whether this is something you can fix internally. Often it is — and I will tell you so.

  4. 04

    A written summary follows

    One page within two business days, yours to keep and circulate whether or not we work together.

How this relates to the Audit

This is the conversation that comes before the Curb-to-Seat Audit — not a shorter version of it.

The audit measures. It needs transaction-level parking records, scan timestamps and event-day counts, and it is priced per stage. This call is where we work out whether you have that data, and whether you need the audit at all.

Often the answer is no. I will tell you so.

Who this is for

A good fit

  • Stadiums, arenas, and theme parks moving tens of thousands of guests per event
  • Parking operators managing venue-adjacent inventory
  • Municipal mobility and curb-policy staff working alongside private venues
  • Event operations leaders facing an ingress, egress, or screening bottleneck

Not a fit

  • Small-lot or single-tenant commercial parking
  • Residential permit programs
  • Requests for security vulnerability assessments of a specific site over a public call
  • Vendors seeking an introduction rather than an operator seeking advice

Background

25 yrsPhysical security and venue operations, from Army Military Police through director level.
$2.5BEntertainment campus where physical security and parking operations were directed concurrently.
World CupEvent security leadership through FIFA World Cup 2026 matches and the 2024 Copa América Final.
SAFETY ActBuilt a three-tier security program certified by the U.S. Department of Homeland Security.

Frameworks discussed on these calls are general operating practice. Confidential and site-specific detail from prior engagements is never disclosed.

Book the review

Pick a time that works. You will be asked for your venue, your role, rough peak attendance, and what is not working — four questions, about a minute. That is all I need to make the twenty minutes useful rather than introductory.

Choose a time

No newsletter, no follow-up sequence. A written summary follows within two business days, yours to keep either way.

Rather not use a booking link? eric@curbtoseat.com  ·  762.304.6047