The guest experience starts at the curb. Not at the gate.
Eric Young. Eight years as Director of Parking at Mercedes-Benz Stadium — NFL, MLS, FIFA World Cup 2026 matches, the 2024 Copa América Final, College Football Playoff. Three consecutive Super Bowls — Atlanta, Miami, and Tampa Bay, 2019 through 2021. Twenty-five years moving people and vehicles through the largest venues in the country, and now working independently with venues, universities, and operators.
Services
Fractional & interim leadership
Senior parking and mobility leadership without a full-time hire. Bridge coverage during a search, or a permanent part-time seat.
The Curb-to-Seat Audit
Five stages — Approach, Park, Walk, Gate, Seat. A fixed-scope read on what your lots and decks are actually worth and where the arrival breaks down. Buy the complete audit, or only the stages you have the data for. Scope and fees → Or start with a free venue review →
Event-day mobility planning
Ingress and egress, lot and deck allocation, ADA and premium flows, rideshare and shuttle staging, and agency coordination. First event or marquee event.
Record
- Director of Parking — Mercedes-Benz Stadium†2018–2026
- Director of Physical Security — Mercedes-Benz Stadium†2021–2026
- Director of Operations — Andy Frain Services2017–2018
- Branch Manager — Contemporary Services Corporation2003–2017
- Military Police — United States Army1989–2000
†Both director roles held concurrently from 2021 to 2026.
Built the three-tier security training program behind Mercedes-Benz Stadium's DHS SAFETY Act Certification. FEMA-certified in ICS-100, ICS-200, NIMS, the National Response Framework, and Special Events Contingency Planning.
In the press: Mercedes-Benz Stadium partners with ParkHub — on rebuilding the arrival experience for 71,000 fans.